Ticket #10434 (closed defect: fixed)

Opened 7 years ago

Last modified 7 years ago

Author Google Analytics code is not being tracked.

Reported by: ew2 Owned by: reedstrm
Priority: critical Milestone: Hot Fixes
Component: Content Viewing Version: Live
Severity: severe Keywords:
Cc: System Area: Content Display
Primary Skill: JavaScript
Site URL:
Suppress email to reporter: no


Original Email about problem:

Kitty Schmidt-Jones here. I have been gathering Google analytics on about 100 of my modules, for a research project for my PhD. It looks like Google suddenly stopped collecting data on all the modules on April 22. I tried looking up this problem, and what I am finding on the web is that this is usually associated with accidentally changing something related to the analytics code, or else page loading time (??) The only change I have made to the pages recently was to add a link to Survey Monkey; those were added on April 12. Could that have had an effect 10 days later? Did Connexions change anything that would affect the analytics code? Do you have any suggestions for me? This is really serious for me, as it is interrupting data-gathering for my research project.

Change History

Changed 7 years ago by ew2

  • milestone changed from Ticket Triage to Hot Fixes

Changed 7 years ago by ew2

  • status changed from new to assigned

Changed 7 years ago by reedstrm

  • status changed from assigned to testing

code rolled out on April 22 refactored the GA codepaths, and missed part of the custom path. Fix commited in [33581]

Changed 7 years ago by ew2

Created a module and collection using GA code UA-16220702-1. I can see the GA code when I view the source on the module and collection. I can see the updated javascript code also. Tomorrow, I will check if GA registered anything.

Changed 7 years ago by ew2

  • status changed from testing to closed
  • resolution set to fixed

Checked GA account and I had 4 visits recorded for the correct collection and module. This is fixed.

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