Ticket #9468 (closed enhancement: duplicate)
Add disabled MathML link to EIP for IE users
|Reported by:||je2||Owned by:||kef|
|Priority:||unprioritized||Milestone:||Sprint - 2011|
|Suppress email to reporter:||no|
Description (last modified by ew2) (diff)
We recently had a case where some users were confused about why the MathML link did not appear for them when editing in EIP when it was present for their colleagues. It turns out that the ones missing the link were using IE, and our logic was to hide that link browsers that do not support the MathML editor.
In light of this, I am wondering if instead of showing nothing for IE we should be showing a disabled link. For example:
"MathML Editor (disabled)"
We could supplement this with a tooltip or some other explanation that explained that the editor was only available in FF. The advantages with this approach:
- We've already done the design work for adding in the text
- All users get the same interface, so there's no confusion about where something went or what they're supposed to be seeing
- It advertises the presence of the MathML editor IE users
- Might be confusing for people who wonder why we are showing them something they can't use